Track & Update Progress
Building a Library of Evidence
Last Updated on August 12, 2025
One of the biggest challenges in customer discovery is keeping track of everything you’ve learned.
Notes get scattered, recordings get lost, and insights get forgotten.
That’s why our platform doesn’t just help you capture interviews — it helps you build a library of evidence you can return to anytime.
Why It Matters
Ensures nothing gets lost — every quote, transcript, and note is stored in one place
Makes your insights searchable and organized, so you can find what you need in seconds
Gives you a reliable record to show investors, mentors, or team members
Provides proof of learning for programs, accelerators, or research reports
How It Works on the Platform
Every interview and note you add is automatically stored with the customer’s details
Quotes are linked to the exact hypotheses they support or challenge
You can filter insights by customer segment, theme, or status (Supported / Refuted / Unclear)
The timeline view lets you see how your understanding has evolved over time
The Long-Term Benefit
Over weeks or months, this library becomes one of your most valuable assets.
It’s not just a history of what customers said — it’s a body of evidence that grows with your project, guiding your decisions at every stage.
Module: Track & Update Progress