Customer Support & Resources
Welcome to our Support Center! We are committed to providing you with timely and effective assistance to ensure your integration with Zoom runs seamlessly. Whether you have a technical question, need guidance on how to use specific features, or require help with account management, our dedicated support team is here to help.
Get in touch with our sales and support teams for demos, onboarding support, or product questions.
For general inquires: info@innovationwithin.com
General inquires: info@innovationwithin.com
Help & Support
Ask product questions, report problems, or leave feedback. We respond within a day.
Tutorials & Docs
Learn how to use our platform, discover solutions, through our documentation.
Support Hours & SLA
Support Hours:
We are open 24 hours a day, 7 days a week, ensuring you always have access to help, even on weekends and holidays.First Response SLA:
We understand how important it is to resolve your issues promptly. Our goal is to respond to all support inquiries within 24 business hours during our operating hours. For urgent issues during off-hours, please utilize our live chat (where available) or refer to our FAQ section for immediate guidance.
Get in touch with our sales and support teams for demos, onboarding support, or product questions.
Self-Service Resources
FAQs & Knowledge Base
Visit our FAQs and Knowledge Base for comprehensive articles, step-by-step guides, and troubleshooting tips. You might find the answers you need without having to wait for a response from our support team.
Tutorials & Documentation
Explore our Tutorials & Documentation to learn more about using our features and integrating with Zoom. These resources include detailed walkthroughs, video tutorials, and best practices to help you get the most out of our services.
Zoom Integration Help
If your query is specific to our Zoom integration, check out our dedicated Zoom Integration Guide which covers:
Setting up your Zoom account with our integration.
Detailed instructions on authorizing your app.
Additional Information
Security & Data Privacy
Your privacy and security are our top priorities. For details about our data protection policies and security practices, please review our Privacy Policy and Security Guidelines.
Feedback
We value your feedback as it helps us improve our support services. Please share your thoughts or suggestions by completing our Feedback Form.
Need Further Assistance?
If you still need help or have any additional concerns, please do not hesitate to reach out. Our team is continuously working to improve our services and ensure your experience is smooth and productive.
Get in touch with our sales and support teams for demos, onboarding support, or product questions.